Our return policies vary depending on the type of item you’d like to return.
Does ABCdraw® have return/refund policy for the Virtual Whiteboard Subscriptions?
Sorry, No! Please use the One-On-One free subscription until you are fully satisfied with our service.
How do I return an item shipped by ABCdraw.com?
Please ask for a RMA (Return Material Authorization) from email@example.com. We will provide full refund on return of RMA requested with 30 days and the actual return received within another 30 day from RMA issuance. Return shipping cost will be paid by customer, original shipping may be deducted from the amount of your refund if the reason for your return is not the result of ABCdraw error.
How do I return an ABCdraw® tablet shipped by a reseller?
ABCdraw cannot accept returns of items fulfilled by resellers, including Amazon.com . Items fulfilled by a reseller must be returned to the seller according to their return guidelines.